KMTS – How Kenora Communicates

mobility

mobility 

User Guide

Basic Operation

Find out how to place a call, answer your phone, and how to lock/unlock your cellphone.

Customer Assistance

Need help? Find out who to call if you have a question or what to do if your cell phone is lost or stolen.

Billing

Hate seeing surprises on your phone bill? Here's where you can find out how KMTS bills your calls, what you're charged for, and what your first bill will look like.

Calling Scenarios

An easy to use reference guide to your airtime and long distance charges from your calling area and outside your calling area.

Long Distance

Find out when you will charged long distance charges on your KMTS cell phone.

FAQ

This section contains answers to some of the commonly asked questions about cellular service.

Safety

How to use your cell phone safely while driving and what to do in case of an emergency.

Payment Options

KMTS makes paying your bill easy. Check out our list of payment options.

Roaming

Our cellular phones keep you in touch while you’re in the area, or across the country. With KMTS Mobility, your phone works across Canada.

Wireless Voicemail Changes

We are making changes to our wireless voicemail feature. You will experience some minor changes to voicemail.

Distribution List Instructions

How to setup a distribution list

Step 1

  1. Dial *99
  2. Enter Password then press #
  3. Go to Personal Options by pressing 4
  4. Select Option 2 for Administrative Options
  5. Go to Option 2 to change or establish distribution list

Step 2

  1. Press 1 to create new distribution list
  2. Choose a number between 11 – 25
  3. Assign a name to the group by saying the name then press pound
  4. To add or remove a member to the distribution list, enter the MTS mailbox number of that person then press pound
    1. Or Press 1 to listen to names on this distribution list
  5. Prompt will confirm it’s added.
  6. Repeat 3-5 of Step 2 if adding more mailboxes

How to edit an existing distribution list

Step 1

  1. Dial *99
  2. Enter Password then press #
  3. Go to Personal Options by pressing 4
  4. Select Option 2 for Administrative Options
  5. Go to Option 2 to change or establish distribution list

Step 2

  1. Press 2 to edit distribution list
  2. Enter the group distribution list number that you wish to edit
  3. Distribution list name will be played back
  4. To add or remove a member to the distribution list, enter the MTS mailbox number of that person then press pound
    1. Or Press 1 to listen to names on this distribution list
  5. Prompt will confirm it’s added
  6. Go to 4 of Step 2 if adding more mailboxes

Catalogue 

Smartphones

Messaging Phones

Phones – Prepaid

Plans 

Mobility Promos

Smartphone Plans

Pre-Paid Mobility

Features 

Value packs

Messaging

Fun with your phone

Dealers 

KMTS Retail Store

Best Way Rentals

Kenora Mobile

Lee’s Home Electronics

Northern Sounds & Systems

SwiftCash

Support 

Contact

Support

National Do Not Call List

Consumer Information

Accessibility Services