KMTS Introduces New Voice Messaging Service
Dear Customer,
KMTS is making changes to its voice messaging service. Beginning Tuesday October 7, 2014, all voice messaging customers will be upgraded to our new Voicemail system.
After the upgrade, you will have a new mailbox with expanded capabilities and features. You will also be able to manage, access and listen to your messages from any phone or computer anywhere in Canada.
To ensure a smooth transition, we encourage all current subscribers to set-up their new mailbox and password prior to the implementation date indicated above. Details for a quick mailbox set-up and some of the more popular features of the new service are provided below. Just click on the link and follow the instructions (Note: the setup procedure may not be available before September 22nd).
Please note that, as this is a new system with a new access phone number, your current greeting, settings and saved messages in your existing message service will not be transferred to the new system. However, you will still be able to access your existing message service up until Friday, October 31, 2014. From October 7th to the 31st , you will be able to access your existing message service only by dialing (807) 467-2250.
Quick Set-Up Instructions
Setting up Voicemail allows callers to leave a message when you are unable to answer your phone. As part of the set up, you must specify a password that you will use each time you check your messages. You can also record a personal greeting that callers will hear before the system prompts them to leave a message.
Your Bell Aliant Voicemail Access Number is:
All you need to do to get started is dial the access number, then select a password and record your name along with a personal greeting. Here’s how:
With the help of Password Check, a security feature, you can ensure that your voice mailbox password will not be easily guessed by others. Just follow these simple rules. Your password cannot:
Callers can now leave you messages. If you’re at your desk and there’s a new message, you will see either a message light flashing or a message waiting indicator on your set, or you will hear a stuttered dial tone when you pick up the receiver. You can also check for messages when you’re away from the office.
Here’s how to get caller messages when you’re…
At your own phone:
Easy Access and for outside Canada:
At another phone:
Using your Toll Free Access Number anywhere in Canada:
1 888 576-0033 – English
1 888 576-1133 – French
Voicemail lets you hear messages the way you want to hear them. You can control the speed and volume. You can rewind important messages to hear them again. You can pause a message to take a note. And you can fast forward when you are in a rush.
Just press:
In a hurry? Some tips for getting through your messages faster: Just press # to skip a message and listen to it later, or 339 to fast forward to the end and save a message. And you can always speed up a message by pressing 6 .
After you’ve listened
You can do much more than just save or erase a message once you’ve listened to it. Press:
* Envelope information is the date, time and length of the call. It also tells you the phone number of the caller, if the number is displayed.
Changing your greeting
Changing your password
Power keys (skip or correct messages)
Going away? (extended absence greetings)
Voicemail will handle your calls. You can record an extended absence greeting. Unlike your regular greeting, this can’t be skipped over by callers — making sure they know that you’re away. From the Main Menu, just enter:
Your Bell Aliant Voicemail Access Number is:
1 888 576-0033 (English) • 310-MAIL (6245) (English)
1 888 576-1133 (French) • 310- PSTE ( 7783 ) (French)
Voicemail User Guide
The complete User Guide for your new Voicemail messaging service, including instructions on how to send messages and to set-up Voicemail-to-Email notification, is available to download here > >.
The new Voicemail system is part of KMTS’ on-going efforts to improve our customer experience and we thank you for your continued business. For assistance, please call our customer service at (807) 467-KMTS.
Voicemail on the web
To access your voicemail on the web and to set-up voicemail-to-email, click here.